Refund & Revision Policy
We want every greeting card you order to meet your expectations perfectly. To ensure a smooth experience, here’s how our refund and revision policy works:
l Design Revisions: During the draft phase, you can request unlimited minor adjustments, including text changes, color tweaks, and layout modifications. We are happy to work with you until you are satisfied.
l Finalized Orders: Once the design is approved and production has started, refunds are generally not available. Each card is carefully crafted specifically for your order.
l Production Errors: If a mistake occurs during printing or finishing, we will verify the issue and offer a reprint or correction free of charge.
l Communication & Support: Our team works closely with clients to resolve any issues promptly, ensuring the final product meets your expectations.
l Request Timeline: Refund or revision requests must be submitted promptly. Each request is reviewed individually to ensure fairness and clarity.
Friendly Note:
We're committed to helping you get the perfect card. Don’t hesitate to request adjustments early so your design is exactly right!